Privacy Policy 88 Cuci — Our Commitment to Protecting the Personal Data of Malaysian Players

88 Cuci ("we", "our platform") takes your privacy very seriously. This Privacy Policy explains how we collect, use, store, protect, and in certain circumstances share your personal information when you use the 88 Cuci platform at https://88cuci.click.

This document applies to all users of our platform, including website visitors, registered members, and anyone who interacts with our services in any capacity. It should be read alongside our Terms & Conditions to understand the full legal framework governing your relationship with 88 Cuci.

By registering for or using our platform, you agree to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

88 Cuci collects various categories of personal data depending on how you interact with our platform. Here is a detailed breakdown:

We only collect data that is genuinely necessary for the stated purposes. We do not collect sensitive data categories such as health information, religious beliefs, or political opinions, unless you provide them yourself in a specific context (for example, a self-exclusion request related to a gambling problem).

88 Cuci collect your personal data through several methods:

Directly from You: When you register an account, complete the KYC process, make a deposit or withdrawal, contact customer support, fill out a feedback form, or interact with any feature on our platform. This is our primary source of data and you have full control over it.

Automatically: When you use our platform, our systems automatically record technical and usage data such as your IP address, device type, login time, and in-platform activity. This data is collected for security purposes and service improvement.

Via Cookies and Tracking Technologies: Our platform uses session cookies and persistent cookies to enhance your experience. You can manage cookie settings through your web browser settings, though this may affect certain platform functions. More information about cookies is available in Section 7.

From Trusted Third Parties: In certain cases, we may receive verification information from payment service providers such as Touch 'n Go, DuitNow, or FPX to confirm your identity in the context of financial transactions. This data is used solely for security and compliance purposes.

88 Cuci use your personal data for the following purposes, and we will only use your data for the purposes stated at the time of collection or for compatible purposes:

• Account Management: Opening and maintaining your account, processing registration, verifying your identity, and managing your profile on the platform. 88 Cuci.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, ShopeePay, and withdrawals to your account. This includes maintaining transaction records as required by law.
• Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and other illegal activities that may occur on our platform.
• Legal Compliance: To fulfil our legal obligations under Malaysia's PDPA, the Anti-Money Laundering Act (AMLA), and other applicable regulatory requirements.
• Responsible Gambling: We monitor gameplay patterns to identify signs of problem gambling and provide appropriate assistance when needed, including enforcing the limits you set for yourself.
• Service Communications: We send important notifications relating to your account, security, transactions, and policy changes. These communications are essential and cannot be unsubscribed from.
• Marketing (With Consent): Sending promotional information, special offers, and the latest updates about 88 Cuci to you — only if you have given explicit consent to receive marketing communications. You may withdraw this consent at any time.
• Service Improvements: Analysing aggregated, anonymised usage data to understand how players use our platform and drive continuous improvements.

88 Cuci does not sell, rent, or trade your personal data. We only share your data in the following limited circumstances:

• Operational Service Providers: Companies that help us operate the platform, including cloud service providers, payment gateway providers (Touch 'n Go, DuitNow, FPX, GrabPay, Boost, ShopeePay), gaming software providers, and identity verification service providers. All partners are bound by strict confidentiality agreements and may only use your data for the specific permitted purposes.
• Legal Authorities: Where required by Malaysian law, court order, or law enforcement agencies in the course of a lawful investigation. We disclose only the minimum data necessary in such cases.
• Fraud Prevention: Where required, we may share information with fraud prevention agencies or other platforms to protect players and maintain the integrity of the platform.

88 Cuci continually invest in security infrastructure to protect your personal data. The technical and organisational security measures we have in place include:

• Data Encryption in Transit: All communications between your browser and our servers use HTTPS with 256-bit SSL/TLS certificates, ensuring your data cannot be read by anyone intercepting network traffic.
• Stored Data Encryption: Sensitive data such as financial information and identity documents is stored in encrypted form on our servers. Even our internal staff cannot view this information in plain text.
• Strict Access Controls: Access to players' personal data is governed by a "need-to-know" basis — only staff who require the data to carry out their specific duties are granted access, and all access is logged.
• 24/7 Monitoring: Our security systems continuously monitor platform activity to detect suspicious access attempts, cyberattacks, or any security anomalies.
• Regular Security Audits: We conduct regular security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.

While we take all reasonable precautions, no security system can guarantee absolute protection. You also play an important role in keeping your account secure — use a strong password, never share your login credentials, and enable two-factor authentication (2FA) where available.

Platform 88 Cuci use cookies and similar tracking technologies to enhance your experience. The types of cookies we use are as follows:

• Session Cookies: Temporary cookies that are deleted when you close your browser. Used to maintain your login session and ensure your betting slip functions correctly.
• Persistent Cookies: Stored on your device for a set period. Used to remember your preferences (language, display settings), streamline login, and deliver a more personalised experience.
• Security Cookies: Helps detect and prevent fraud and suspicious activity by verifying that your login session is legitimate and secure.
• Analytics Cookies: Helps us understand how players use our platform. Data collected is aggregated and anonymised — we use it to improve platform design and functionality.

You can manage or delete cookies through your web browser settings. However, disabling or blocking certain cookies may affect the functionality and security of your login session on the platform. 88 Cuci.

As a player 88 Cuci, you have the following rights regarding your personal data, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):

• Right to Access: You have the right to request and receive a copy of all personal data we hold about you.
• Right to Rectification: If any data we hold is inaccurate, incomplete, or out of date, you have the right to request a correction.
• Right to Withdraw Consent: Where data processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time.
• Right to Object: You may object to the processing of your personal data for specific purposes, subject to legal limitations.
• Right to Request Erasure: In certain circumstances, you may request the deletion of your personal data, subject to our mandatory data retention requirements.

To exercise any of the above rights, please contact our Data Protection Officer team at support@88cuci.click. We will process your request within 14 working days and provide a written response.

88 Cuci retain your personal data only for as long as it is necessary for the stated purposes or as required by Malaysian law. Our general retention schedule is as follows:

• Active Account Data: Retained for as long as your account remains active on our platform.
• Financial Transaction Data: Retained for a minimum of 7 years from the transaction date, in line with Malaysian tax and financial regulatory requirements.
• Support Communication Records: Retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: Retained for 12 months for security and fraud detection purposes.
• KYC Records: Retained for 5 years after account closure, in accordance with anti-money laundering compliance requirements.
• Marketing Data: Deleted within 30 days of you withdrawing your marketing consent.

Once the relevant retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you.

88 Cuci reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service developments. When material changes are made, we will:

• Updating the "Effective Date" at the top of this document.
• Sending email notifications to all registered members at least 14 days before any material changes take effect.
• Displaying an in-platform notice the first time you log in after changes have been made.

Continued use of the platform 88 Cuci after the effective date of any amendment constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed of the latest updates to our privacy policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer (DPO) 88 Cuci:

We encourage you to reach out to us before filing a formal complaint with the Personal Data Protection Commissioner of Malaysia. In most cases, we are able to resolve issues promptly and to your satisfaction.